LocationLab Support

使用支援Support

設定工具、第一次配對的步驟,以及連線問題的處理方式。Setup tools, pairing instructions, and help with connection problems.

仍需要協助?寄信詢問 →Still need help? Email support →

下載前先確認Check before downloading

目前電腦支援範圍Current computer support

下列版本是目前 LocationLab 設定工具的實際支援範圍。Windows 工具雖尚未簽署,但 Windows 10 22H2 與 Windows 11 都屬正式支援系統。These are the current requirements for the LocationLab setup utilities. The Windows utilities are unsigned, but both Windows 10 22H2 and Windows 11 are supported systems.

支援Supported

Windows 10 22H2 x64

組建 19045,並能安裝及開啟 Apple Devices。Build 19045, with Apple Devices able to install and open.

支援Supported

Windows 11 x64

請安裝可用的系統更新及 Apple Devices。Install applicable system updates and Apple Devices.

支援Supported

Apple Silicon Mac

macOS 14 或更新版本。macOS 14 or later.

目前不支援Not currently supported

Windows 10 20H2 或更舊版本Windows 10 20H2 or earlier

請先升級至 Windows 10 22H2 或 Windows 11。Upgrade to Windows 10 22H2 or Windows 11 first.

尚未提供Not yet available

Intel Mac

目前下載檔只支援 Apple Silicon;Intel 版本仍在規劃與驗證。Current downloads support Apple Silicon only; Intel support is still being planned and validated.

Windows 版本怎麼看:按 Win + R,輸入 winver。看到「20H2」時,請先更新,不要繼續安裝 Apple Devices。Check the Windows version: press Win + R and enter winver. If it shows 20H2, update Windows before installing Apple Devices.

iPhone 18 已知相容性問題Known iPhone 18 compatibility issue

配對失敗?備用工具 idevice_pairPairing failed? Alternative tool: idevice_pair

部分 iPhone 18 使用者可能在設定助理準備必要的 Apple 支援時遇到 LL-406。保持 iPhone 解鎖、USB 連線及電腦網路正常,重試一次後若仍出現相同錯誤,可直接使用下方的 idevice_pair 建立 Remote pairing(RPPairing) 配對檔。

Some iPhone 18 users may see LL-406 while Setup Assistant prepares the required Apple support. Keep the iPhone unlocked, USB connected, and the computer online. If the same error remains after one retry, use idevice_pair below to create a Remote pairing (RPPairing) file.

建議先使用 LocationLab Pairing Assistant。若無法完成配對,可改用第三方開源工具 idevice_pair;我們已在 Mac 與 Windows 實測搭配 LocationLab 使用。不同系統與裝置仍可能有相容性差異。

Start with LocationLab Pairing Assistant. If pairing fails, the third-party open-source tool idevice_pair is an alternative. We have tested it with LocationLab on Mac and Windows; compatibility can still vary by system and device.

展開操作步驟與注意事項Show steps and important notes
  1. 從原作者下載頁選擇適合電腦系統的版本。Mac 依下載說明安裝;Windows 請先依原作者說明準備 Apple 裝置連線元件(目前說明列出 iTunes)。不要因為換工具就關閉整體安全防護。
  2. 使用可傳輸資料的 USB 線接上自己的 iPhone,解鎖並核准「信任這部電腦」。本教學採電腦 USB 配對;LocationLab 仍需要 iOS 26 或更新版本與開發者模式。
  3. 開啟 idevice_pair,選擇這支 iPhone。若可選擇檔案類型,請選 Remote pairing(RPPairing),不是 Lockdown,再使用建立配對檔功能。操作名稱可能隨工具版本不同。
  4. 完成後,若版本提供 Validate,可先驗證,再選 Save to file 儲存到電腦。
  5. 以你控制的安全本機傳輸方式(例如 Mac 的 AirDrop)將檔案移至同一支 iPhone,再用 LocationLab 的檔案選擇器匯入最新檔案;不需要選擇其他 App 的專用匯入按鈕。
  6. 讓 iPhone 連上 Wi‑Fi,在 LocationLab 建立連線、設定測試位置,再測試「恢復真實位置」,並到 Apple 地圖確認。

檔名不同是正常的,不必重新命名。重點是檔案內容、配對類型與對應的 iPhone;改名不會把錯誤類型的檔案變成可用配對檔。若重新產生檔案,請匯入最新的一份。

配對成功不代表所有設定都已完成:開發者模式、裝置所需的開發支援資源及 Wi‑Fi 連線仍需就緒。若是 USB、驅動或下載網路問題,改用工具也不一定能解決;可回到本頁的連線排查步驟。

請勿分享配對檔:不要上傳至公開雲端、LINE 社群、支援信箱或第三方表單。idevice_pair 由第三方維護;本頁只連結原作者,不重新封裝,也不保證所有版本與裝置均適用。

  1. Download the appropriate build from the author. Follow its Mac installation instructions. On Windows, prepare the Apple device connectivity components specified by the author (currently iTunes). Do not disable system-wide security protections to use an alternative tool.
  2. Connect your own iPhone with a data-capable USB cable, unlock it, and approve Trust This Computer. This guide uses USB pairing with a computer. LocationLab still requires iOS 26 or later and Developer Mode.
  3. Select the iPhone in idevice_pair. If a file-type choice is shown, choose Remote pairing (RPPairing), not Lockdown, then create the pairing file. Control names may vary by version.
  4. If available, use Validate to check the result, then choose Save to file to save it to your computer.
  5. Transfer the file securely to the same iPhone using a local method you control, such as AirDrop from a Mac. Import the newest file through LocationLab’s file picker; do not use a button intended for another app.
  6. Connect the iPhone to Wi‑Fi. In LocationLab, establish the connection, set a test location, then test Restore Real Location and verify it in Apple Maps.

A different filename is normal. No renaming is needed.What matters is the file contents, pairing type, and matching iPhone. Renaming an incompatible file does not make it valid. If you generate a new file, import the newest one.

Successful pairing does not complete every setup step: Developer Mode, required device development resources, and Wi‑Fi must still be ready. Switching tools may not resolve USB, driver, or download-network issues; see the connection troubleshooting below.

Keep pairing files private. Never upload them to public cloud storage, the LINE community, support email, or third-party forms. idevice_pair is maintained independently. We link to the author without repackaging it and do not guarantee every release or device combination.

macOS 設定

macOS 14+Apple SiliconUSB 資料傳輸線

新版 LocationLab 設定助理會在同一個引導中檢查 USB、信任、開發者模式與配對檔,不需 Xcode 或 Apple ID。介面支援 English、繁體中文、日本語與한국어。

  1. 下載並開啟設定助理,以 USB 接上並解鎖 iPhone。
  2. 在 iPhone 核准「信任這部電腦」。
  3. 若尚未開啟開發者模式,依畫面到 iPhone 設定中完成開啟、重新啟動與確認。
  4. 保持 USB 連線與解鎖,按「立即驗證」,讓助理建立並驗證配對檔。
  5. 將新檔移至同一支 iPhone,再由 LocationLab 匯入。

需要你在 iPhone 上確認:助理不會替你開啟開發者模式或略過重新啟動。配對資料只在這部 Mac 與你的 iPhone 之間處理,不會上傳。

macOS 工具下載與影片

設定助理版本:0.3.2 (8)|Apple Silicon|macOS 14+|已通過 Apple 公證
SHA-256:66ad16fad896b8025eb7d46e4f109bbdfca1d95d0e0601457c1c6605c4ddfda9

舊版工具下載索引

只有新版設定助理無法使用時才建議下載舊版;舊檔仍完整保留。

Windows 10 22H2/Windows 11 x64

Windows 10 22H2 x64組建 19045+Windows 11 x64Apple Devices

新版 Windows 設定助理以一個引導完成開發者模式與配對檔,不需要 Xcode、Python、pymobiledevice3、iTunes 或 Apple ID。請先安裝並開啟 Microsoft Store 的 Apple Devices,將 ZIP 完整解壓縮,再以 USB 接上、解鎖 iPhone並核准「信任」。介面支援 English、繁體中文、日本語與한국어。

Windows 最低需求:Windows 10 22H2 x64(組建 19045)或 Windows 11 x64,並完成可用的系統更新。Windows 10 20H2 與更舊版本不支援。按 Win + R、輸入 winver 可查看版本。若 Microsoft Store 顯示「Windows 版本不符合此應用程式的最低需求」,請先更新 Windows,再安裝 Apple Devices;只有舊版 iTunes 或在檔案總管看見 iPhone,並不足以確認環境符合需求。

安裝確認:Apple Devices 必須能正常開啟,且左側欄能看見已解鎖並完成信任的 iPhone。完成此確認後,請完全關閉 Apple Devices 與 iTunes,再開啟 LocationLab 工具;不要停止 Apple Mobile Device Service。

工具尚未簽署:Windows SmartScreen 可能顯示警告。請只從本頁下載並核對 SHA-256;這項警告不代表 Windows 10 22H2 或 Windows 11 不在支援範圍。

設定助理版本:0.3.2 (9)|Windows 10/11 x64|尚未簽署
SHA-256:3a7fa20dcdb412f160f9bc9d1f4789c06bd6aba9229f59ee9c7563013d45fbcc

設定助理只將新檔寫入 Windows 的「下載」資料夾;配對內容與完整 UDID 不會顯示、寫入記錄或上傳。請以你控制的本機方式將最新檔案移至同一支 iPhone,勿使用公開雲端、郵件、社群平台或支援表單。Windows 10 22H2 與 Windows 11 均已完成實機 USB 全流程。

舊版工具下載索引

只有新版設定助理無法使用時才建議下載舊版;舊檔仍完整保留。

第一次使用

  1. 下載對應平台的 LocationLab 設定助理。
  2. 以 USB 接上並解鎖 iPhone,核准「信任這部電腦」,再依助理完成開發者模式。
  3. 保持連線與解鎖,讓助理建立並即時驗證這支 iPhone 專屬的配對檔。
  4. 將檔案移至同一支 iPhone,使用 LocationLab 的檔案選擇器匯入。
  5. 拔除 USB,保持 Wi‑Fi 連線;選擇位置後即可開始測試。

重要:配對檔是敏感的裝置信任資料。請勿透過支援郵件、公開雲端硬碟、社群平台或第三方表單傳送。若再次建立配對檔,請立即在 LocationLab 匯入最新檔案;先前建立的檔案可能不再有效。

為什麼需要 Wi‑Fi?

LocationLab 建立或重建本機安全連線時,需要 iPhone 保持 Wi‑Fi 連線。這不代表位置資料會送往外部伺服器。既有路線有時可在切換至行動網路後繼續;若需要重新連線,仍必須回到 Wi‑Fi。

顯示「配對缺少」

  • 確認匯入的是這支 iPhone 專屬的最新配對檔。
  • 重新匯入不會把配對檔上傳到開發者。
  • 若曾再次執行 Pairing Assistant,舊檔可能已失效,請匯入最後建立的檔案。
  • 若重設過信任設定、清除 iPhone 或變更配對關係,請重新使用 Pairing Assistant 產生檔案。

本機連線無法就緒

  • 確認 Developer Mode 已開啟,且 iPhone 已連接 Wi‑Fi。
  • 保持 iPhone 解鎖,回到 LocationLab 後按「修復連線」;若仍失敗,再使用「重建本機連線」。
  • 若仍顯示 LL-212,前往「設定 → 一般 → VPN 與裝置管理 → VPN」,只刪除 LocationLab Local Tunnel,不要刪除 LocationLab 或配對檔。重新啟動 iPhone、連上 Wi‑Fi 並開啟 LocationLab,再允許它重新加入 VPN 設定。
  • 若問題持續,請分享 App 內已遮蔽的支援報告;回報時附上參考代碼、App 版本、iOS 版本與發生時間,切勿附上配對檔。

位置沒有恢復

先在 LocationLab 按「清除/恢復真實位置」,再開啟 Apple Maps 確認。若本機連線需要重建,請先回到 Wi‑Fi 後重試。極少數情況下,iOS 可能需要一些時間重新取得 GPS;請移到能接收定位訊號的位置。不要在真實位置恢復前進行導航、位置分享、緊急或安全相關操作。

App 關閉後路線仍在移動

這可能是正常現象:位置路線可能由背景服務繼續執行。重新開啟 LocationLab 會同步目前狀態;需要停止時,使用「清除/恢復真實位置」。

LINE 官方帳號|一對一技術支援

需要協助處理安裝、配對或連線問題時,可透過 LocationLab LINE 官方帳號取得一對一技術支援。

加入 LINE 官方帳號

請提供 App/iOS 版本、問題時間、錯誤代碼與已遮蔽的畫面。切勿傳送配對檔、完整 UDID、密碼、金鑰或其他秘密資料。

LocationLab LINE 官方帳號 QR Code
掃描加入官方帳號

也可以寄信至 [email protected],並附上可重現步驟。

macOS setup

macOS 14+Apple SiliconUSB data cable

The new LocationLab Setup Assistant checks USB, Trust, Developer Mode, and the pairing file in one guided flow. It requires no Xcode or Apple ID and supports English, Traditional Chinese, Japanese, and Korean.

  1. Download and open the assistant, then connect and unlock the iPhone over USB.
  2. Approve Trust This Computer on the iPhone.
  3. If needed, follow the on-screen guide to enable Developer Mode, restart, and confirm on the iPhone.
  4. Keep USB connected and the iPhone unlocked, then verify so the assistant can create and live-check the pairing file.
  5. Move the new file to the same iPhone and import it in LocationLab.

Confirm on your iPhone: the assistant cannot enable Developer Mode for you or bypass the restart. Pairing data is processed only between this Mac and your iPhone and is never uploaded.

Setup Assistant: 0.3.2 (8) | Apple Silicon | macOS 14+ | Apple-notarized
SHA-256: 66ad16fad896b8025eb7d46e4f109bbdfca1d95d0e0601457c1c6605c4ddfda9

Legacy download index

Use a legacy tool only if the current Setup Assistant cannot complete the task. Existing files remain available.

Windows 10 22H2 / Windows 11 x64

Windows 10 22H2 x64Build 19045+Windows 11 x64Apple Devices

The new Windows Setup Assistant handles Developer Mode and the pairing file in one guided flow without Xcode, Python, pymobiledevice3, iTunes, or an Apple ID. Install and open Apple Devices from Microsoft Store, fully extract the ZIP, then connect and unlock the iPhone over USB and approve Trust. The interface supports English, Traditional Chinese, Japanese, and Korean.

Minimum Windows requirement: Windows 10 22H2 x64 (build 19045) or Windows 11 x64 with applicable system updates installed. Windows 10 20H2 and earlier releases are not supported. Press Win + R, enter winver, and check the displayed version. If Microsoft Store says that the Windows version does not meet the app's minimum requirements, update Windows before installing Apple Devices. An older iTunes installation or seeing the iPhone in File Explorer alone does not confirm compatibility.

Installation check: Apple Devices must open normally and show the unlocked, trusted iPhone in its sidebar. After confirming this, fully quit Apple Devices and iTunes before opening a LocationLab utility. Do not stop Apple Mobile Device Service.

Unsigned utilities: Windows SmartScreen may warn. Download them only from this page and verify SHA-256. This warning does not mean that Windows 10 22H2 or Windows 11 falls outside the supported range.

Setup Assistant: 0.3.2 (9) | Windows 10/11 x64 | unsigned
SHA-256: 3a7fa20dcdb412f160f9bc9d1f4789c06bd6aba9229f59ee9c7563013d45fbcc

The assistant writes the new file only to Windows Downloads. Pairing contents and the full UDID are never displayed, logged, or uploaded. Move the newest file to the same iPhone using a local method you control; do not use public cloud storage, email, social media, or a support form. The complete USB flow has been physically verified on both Windows 10 22H2 and Windows 11.

Legacy download index

Use a legacy tool only if the current Setup Assistant cannot complete the task. Existing files remain available.

Getting started

  1. Download LocationLab Setup Assistant for your computer.
  2. Connect and unlock the iPhone over USB, approve Trust This Computer, and follow the assistant to finish Developer Mode.
  3. Keep it connected and unlocked while the assistant creates and live-verifies the device-specific pairing file.
  4. Move the file to the same iPhone and import it with LocationLab's file picker.
  5. Disconnect USB, keep Wi‑Fi connected, choose a position, and begin testing.

Important: A pairing file is sensitive device trust material. Never send it through support email, public cloud storage, social media, or a third-party form. If you create another pairing file, import the newest file into LocationLab immediately; previously created files may no longer work.

Why is Wi‑Fi required?

LocationLab needs the iPhone to remain connected to Wi‑Fi when it creates or rebuilds its secure local connection. This does not mean location data is sent to an external server. An existing route may sometimes continue after switching to cellular; Wi‑Fi is still required if the connection must be rebuilt.

Pairing is missing

  • Make sure the imported pairing file is the newest file for this iPhone.
  • Re-importing does not upload the pairing file to the developer.
  • If Pairing Assistant was run again, the older file may no longer work. Import the last file it created.
  • If trust settings were reset, the iPhone was erased, or the pairing relationship changed, create a new file with Pairing Assistant.

Local connection is not ready

  • Confirm that Developer Mode is enabled and the iPhone is connected to Wi‑Fi.
  • Keep the iPhone unlocked, return to LocationLab, and tap Repair Connection. If it still fails, use Rebuild Local Connection.
  • If LL-212 remains, open Settings > General > VPN & Device Management > VPN and remove only LocationLab Local Tunnel. Do not delete LocationLab or the pairing file. Restart the iPhone, reconnect to Wi‑Fi, open LocationLab, and allow it to add the VPN configuration again.
  • If the issue continues, share the redacted in-app support report. Include the reference, app version, iOS version, and time, but never attach the pairing file.

The real location has not returned

Tap Clear / Restore Real Location in LocationLab, then check Apple Maps. If the local connection needs to be rebuilt, reconnect to Wi‑Fi and retry. In rare cases, iOS may need time to reacquire GPS; move to a place with a usable location signal. Do not use navigation, location sharing, emergency services, or other safety-critical features until the real location is restored.

The route continues after the app closes

This can be expected: a route may continue through a background service. Reopen LocationLab to synchronize the current state. Use Clear / Restore Real Location when you want it to stop.

LINE Official Account | One-to-one technical support

Get one-to-one technical support for installation, pairing, or connection issues through the LocationLab LINE Official Account.

Add the LINE Official Account

Share the app and iOS versions, time of the issue, error reference, and redacted screenshots. Never send pairing files, a full UDID, passwords, keys, or other secrets.

LocationLab LINE Official Account QR code
Scan to add the official account

You can also email [email protected] with reproduction steps.